Norton eCare video visits now billable directly to insurance including Medicaid

Jul 29, 2021
Media Information Center

Welcome to Norton Community Medical Associates, where we are proud to announce that our Norton eCare video visits are now billable directly to insurance companies, including Medicaid. Our telemedicine services have become an essential part of ensuring convenient and accessible healthcare for our patients. In this article, we will provide you with detailed information about our Norton eCare video visits and how they can benefit you.

What are Norton eCare video visits?

Norton eCare video visits are a convenient telemedicine option offered by Norton Community Medical Associates. They allow patients to connect with healthcare providers remotely through video calls, enabling them to receive medical advice, diagnoses, and even prescriptions without leaving their home.

With Norton eCare video visits, you can discuss your healthcare concerns directly with qualified physicians, who will assess your symptoms and provide appropriate recommendations. Our video visits are secure and compliant with privacy regulations, ensuring the confidentiality of your sensitive medical information.

The Benefits of Norton eCare video visits

By utilizing our Norton eCare video visits, you gain access to a plethora of benefits:

Convenience and Accessibility

Gone are the days of waiting in crowded waiting rooms or struggling to find time for a doctor's appointment. With Norton eCare video visits, you can have consultations with healthcare professionals from the comfort of your own home, office, or any other location that suits you. This flexibility enables you to receive the necessary medical care without disrupting your daily routine.

Time and Cost Savings

Traditional in-person medical visits often involve long wait times and expensive fees. Norton eCare video visits eliminate these hurdles, saving you valuable time and money. Additionally, there is no need to spend money on transportation or take time off work to travel to a medical facility.

Immediate Access to Medical Advice

If you have a pressing medical concern, Norton eCare video visits provide you with immediate access to medical advice. Instead of waiting for an appointment or going to an urgent care facility, you can connect with a healthcare professional quickly and conveniently. This feature is particularly beneficial for non-emergency situations where timely advice can alleviate concerns and guide you towards appropriate next steps.

Continuity of Care

If you are an existing patient at Norton Community Medical Associates, Norton eCare video visits ensure continuity of care. You have the opportunity to consult with your familiar healthcare provider, strengthening the doctor-patient relationship and enhancing personalized healthcare. Norton eCare video visits allow for ongoing monitoring and management of chronic conditions, promoting comprehensive and well-rounded healthcare.

Insurance Coverage for Norton eCare video visits, including Medicaid

We understand the importance of convenient, accessible, and affordable healthcare, which is why we are pleased to inform you that Norton eCare video visits are now billable directly to various insurance companies, Medicaid included. This means that our telemedicine services can be covered by your insurance, minimizing out-of-pocket expenses for you.

If you have insurance coverage, we strongly encourage you to contact your insurance provider to inquire about the details of their coverage for telemedicine services. Our team at Norton Community Medical Associates is also available to assist you in understanding your insurance coverage and how it applies to our Norton eCare video visits.

For patients covered by Medicaid, Norton eCare video visits offer an accessible and convenient way to receive medical care without additional financial burden. We believe that everyone deserves quality healthcare, and by accepting Medicaid coverage for our telemedicine services, we aim to make it more accessible and inclusive for all.

Getting Started with Norton eCare video visits

Participating in our Norton eCare video visits is simple and straightforward:

  1. Visit our website and create a patient account if you haven't already done so. This step involves providing your personal information, contact details, and insurance information if applicable.
  2. Download the Norton eCare app on your smartphone, tablet, or computer. The app is available for both iOS and Android devices.
  3. Use your patient account credentials to log in to the Norton eCare app.
  4. Schedule an appointment for a video visit, selecting a convenient time slot from the available options.
  5. Ensure you have a stable internet connection and find a quiet, well-lit area for the video visit.
  6. At the scheduled time, log in to the Norton eCare app and join the video call with your healthcare provider.
  7. Discuss your healthcare concerns, answer any questions, and follow the advice provided by your healthcare professional.
  8. If necessary, prescriptions can be electronically sent to your preferred pharmacy for convenient pick-up or home delivery.

Please note that certain medical conditions may require an in-person visit. If during the Norton eCare video visit, your healthcare provider believes that an in-person consultation is necessary, they will guide you accordingly and help facilitate the transition to in-person care.

Contact Us for More Information

If you have any further questions or require additional information about Norton eCare video visits, our team at Norton Community Medical Associates is here to assist you. You can reach us through the contact information provided on our website. We value your health and strive to provide the highest quality of care through our telemedicine services.

Thank you for considering Norton Community Medical Associates and our Norton eCare video visits. We look forward to serving you and meeting your healthcare needs in a convenient and accessible manner.

Priscilla Navarro
Great news!
Nov 9, 2023